Privacy Notice

We love hearing from our customers and if you have any comments, suggestions about the site please e-mail us at sales@babyshowerhost.co.uk 

Making  Purchase
Buying from Baby Shower Host is easy and stress free. Simply browse through the different categories that interest you  add the number of items where you see the "Add" box and when you finished adding these items and this will place all your items in the basket. If you  see the "More Info" button this means there is selections to be made such as colours etc. Just click and make your selections and then add to cart. After you have finished your selection click on "Checkout" and you will be asked for a few details for us to complete your order such as the billing address and shipping address. Finally you will go through a secure server via Protx to give your card details to finish your order.

VAT
We are a VAT registered company and all prices shown are inclusive of VAT at 17.5% Our VAT registeration number is 886227096

Want To Pay By Cheque?
Payment can be made by Cheque or Postal Order. Simply email us or call us for details and send to :

How much do I pay for delivery and postage to the UK?

Standard Delivery
All delivery to the UK is £3.95 for First Class Royal Mail Recorded Delivery. All orders placed before 1PM will be dispatched the same day. Please note personalisations can take up to 24Hrs. Pleae call 01225 819988 to check. We always do our best to accomodate any special requests. Please allow between 1-3 working Days for Delivery. The package will need a signature on arrival please ensure there is someone there to sign for the parcel. UK only

Free Delivery
Orders Over £55.00 are Free of charge to the UK via Standard Delivery. If you need Guaranteed Next Day Delivery please select this during Checkout and a charge of £6.95 will be added to your order. The package will need a signature on arrival please ensure there is someone there to sign for the parcel. UK Mainland only

Guarnteed Next Day Service (Mon-Fri)
This is charged at £6.95  your order will arrive by 5:30 PM the following day. Please note that all orders for this service MUST be recieved by 1PM to be guaranteed for the following day. Any orders later than this will be dispatched the following day. Please call to check as there are occassions if you place the order later than 1pm we can dispatch that day.  Please note any orders placed on Friday Royal Mail cannot guarantee a Next Day delivery. The package will need a signature on arrival please ensure there is someone there to sign for the parcel. UK only

Saturday Delivery
We can offer a delivery on Saturday if orders are placed on a Friday by 1pm. There will be a charge of £8.95 you will recieve your parcel by 1PM on Saturday UK only

Europe & Worldwide
All orders to Europe and the rest of the world are £18.00. If your parcel is heavier and the postage cost is higher we will inform you before dispatch for the difference to be paid. Please call or emial us in advance so we can give you a cost before you place your order. We do not offer a next day service to Europe and Worldwide.

 When are Orders dispatched?
All orders are dispatched the same day if placed by 1PM on a working day if products are out of stock we will contact  you. Only Items that need personalisation we will turn these around within 24hrs. We will inform you if there will be any delay. Nappy cakes are made to order so may take 3-4 days. Although most of nappy cakes can be turned around within 24 hrs. If they are out of stock we will let you know via emails when the order will be dispatched.

Price Promise Guarantee
We are constantly monitoring our prices  so yo dont have to. If in the rare occassion you do find a an identical product that is being offered for a lower price on the web from any other Baby Shower online retailer, then simply email or call us and we will match the price. This is only valid for items that are not in any promotion or inconjunction with any other offer offered on a third party website.

Have a Question About an Order?
If you have a question about an order which you have already placed e-mail us at sales@babyshowerhost.co.uk and we will come back to you with an answer.

Handling Complaints
We view complaints in a very positive manner as it gives us the opportunity to improve our standards. So please do not feel concerned about contacting us. Your comments will be welcomed and treated in confidence. We will acknowledge any complaint within 5 working days and indicate to you the timescale in which the problem will be resolved.

If you need to return an item.
If you are not entirely happy with any purchase from babyshowerhost.co.uk, we will be pleased to refund the purchase price. (Please note Postage Cost is non refundable). This is provided the items are returned to us undamaged, in full working order and in the same packaging unopened in which it was dispatched, within 14 days of receiving the goods. Please keep proof of posting in case goods are lost in the post.

Where free shipping applied on an order, the order will ONLY qualify for free shipping if the order is still above £55.00 threshold. Otherwise a charge of £3.95 will be made to cover for postage and packaging for remaining ordered items . 

Simply email sales@babyshowerhost.co.uk together with the reference number of the order from your confirmation e-mail. Return the item back to our warehouse at the following address. (Please ensure you obtain proof of posting. A refund will be made to the purchaser's credit/debit card account):

We take security very seriously at Baby Shower Host. That is why we use a trusted name Protx as our secure payment gateway. This means that your credit card details are secure and we will never see these. We simply get a confirmation from Worldpay when a payment has been made. If you do call us to place an order via the phone then we will take your details to process the order and then straight away shred all information for security and piece of mind.